Returns Policy
1. Return Eligibility
If you are not satisfied with your purchase, we are more than happy to offer an exchange or refund within 14 days of your purchase.
To be eligible for a return, your item must be unused and in the original packaging.
2. Non-Returnable Items
- Gift cards
- Sale items
3. Return Process
To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return.
Once your return is approved, you will receive instructions on how to return your items.
4. Shipping Costs for Returns
Please note that all shipping costs associated with returns, exchanges, or refunds will be at the expense of the customer and will not be refunded.
If the item you received was damaged or faulty, we will cover the cost of the return shipping.
5. Refunds
If you receive a refund, the cost of the item will be refunded to the original payment method you used within 5-7 business days after we receive and inspect the returned items. Shipping costs are non-refundable.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected]
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