Privacy Policy

Effective Date: 05/25/2024

1. Introduction
The Crooked Wick Candle Company ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

Personal Information: When you register for our services, subscribe to our emails or SMS notifications, make a purchase, or contact us, we may collect personal information including your name, email address, phone number, shipping address, and payment information.Non-Personal Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and browsing behavior.

3. How We Use Your Information
We use the information we collect to:

Process and fulfill your ordersSend you updates, promotions, and marketing communicationsImprove our website and servicesRespond to your inquiries and provide customer supportComply with legal obligations

4. SMS and Email Registration
By registering for our SMS and email notifications, you consent to receive marketing and promotional messages from us. You may opt-out at any time by following the unsubscribe instructions provided in the messages.

5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our business and providing our servicesLaw enforcement or regulatory agencies if required by law

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Your Rights
You have the right to:

Access and review your personal informationRequest corrections to any inaccuraciesOpt-out of marketing communicationsRequest deletion of your personal information

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone: 405-724-2696